Experience
Hospitality Experience
Crossroads Family Restaurant Attica, IN August 2019 – Present
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Hostess/Hospitality Manager
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ï‚ Efficiently managed reservations, processed to-go orders, and addressed customer inquiries over the phone, ensuring smooth operations.
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ï‚ Trained new hostesses on best customer service practices and restaurant policies to maintain high standards of service.
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ï‚ Greeted and seated guests at restaurant, ensuring a warm atmosphere and positive dining experience, contributing to customer satisfaction
and business growth​
Healthcare Experience
Student/Dental Assistant October 2022–May 2023
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ï‚ Provided assistance in a diverse array of medical procedures spanning across multiple specialties within the hospital setting, encompassing
general care as well as specialized fields such as Oral Surgery, Pediatric Dentistry, Graduate Operative Dentistry, Graduate Endodontics, and
Hygiene clinics.
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ï‚ Contributed to efficient patient care and treatment outcomes, this not only deepened my understanding of dental practices but also
sharpened my ability to adapt and excel in diverse clinical settings.
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ï‚ Accrued 300 hours of direct patient care experience at the bedside, improving comprehension of patient care protocols and fostering
professional growth, preparing for future roles in the healthcare field
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Health Careers (St. Vincent Hospital) Volunteer/Student March 2019 – May 2019
ï‚ Compassionate patient care and multi-departmental support volunteered at a local hospital, providing assistance in various departments
including Medsurg, rehabilitation center, emergency department, and pharmacy.
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ï‚ Aiding patients with daily activities such as meal and medication assistance, bathing, and ensuring their comfort.
Building a Strong Foundation for Healthcare Administration
My experiences have provided a strong foundation for my future in healthcare administration by teaching me key skills in communication, adaptability, and leadership. At Crossroads Family Restaurant, I honed my organizational and customer service skills by managing reservations, training new staff, and ensuring positive guest experiences—highlighting my ability to lead in fast-paced environments. As a Dental Assistant, I gained over 300 hours of clinical experience, working across specialties like Oral Surgery and Pediatric Dentistry, which sharpened my adaptability and deepened my understanding of patient care protocols. Volunteering at St. Vincent Hospital introduced me to the operational side of healthcare, where I supported patients across multiple departments and learned the importance of compassion in improving care processes. Each of these experiences has prepared me to handle complex challenges and prioritize patient-centered solutions in my next professional steps.